Privacy Policy

Last Updated: August, 2026

1. Introduction and Who We Are

Welcome to SoftTechPro Solutions LLC ("we", "us", "our"). We deeply respect your privacy and are committed to protecting your personal data when you visit our website, communicate with us, or purchase our digital professional tools.

  • Company Name: SoftTechPro Solutions LLC (Wyoming LLC)
  • Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
  • Contact: [email protected]

2. Data We Collect

In order to provide our digital licenses and support, we collect the following limited types of data:

  • Identity & Contact Information: Name, email address, phone number, and billing details required for invoicing during purchase.
  • Financial Data: We do NOT store your credit card details. All financial transactions are processed securely via our trusted payment processor (Stripe). They collect data necessary to complete the transaction and verify against fraud.
  • Technical & System Data: IP address, browser type, operating system, and hardware identifiers (HWID) necessary for binding the software license to your workstation, verifying authenticity, and preventing piracy.

3. Use of Your Data

We use the data we collect solely for business necessity and compliance:

  • To process your orders, verify your identity, and digitally deliver your software licenses.
  • To bind your licenses to your specific hardware using HWID logic to prevent unauthorized redistribution.
  • To provide customer support, respond to inquiries, and troubleshoot licensing issues.
  • To mitigate fraud, enforce our Terms & Conditions, and respond to payment disputes (e.g., chargebacks).
  • To comply with regulatory, tax, or legal obligations.

4. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We only share necessary data with trusted service providers to operate our business:

  • Payment Processors: Stripe (for securely handling all checkout and recurring subscription payments).
  • Infrastructure: Cloud hosting providers and email delivery services used securely for standard operations.
  • Legal Compliance: If firmly required by law enforcement, legal proceedings, or necessary to protect SoftTechPro Solutions LLC from fraud.

5. Data Security

We implement strict administrative, technical, and physical safeguards to protect your data. All sensitive communications, such as login processes, license checking, and checkout, are transmitted via secure HTTPS/SSL protocols.

6. Your Privacy Rights

Depending on your jurisdiction (such as under the GDPR or CCPA), you may have the right to request access to, correction of, or deletion of your personal data. However, please note that we must retain transaction records and HWID associations for tax compliance, fraud prevention, and validation of active software licenses. To exercise your rights, email us at [email protected].

7. Cookies

We use essential cookies strictly necessary for the operation of the website, user authentication, and secure checkout sessions. By using our site, you consent to these operational cookies. Please review our Cookie popup for further adjustments.